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Welcome to B2LCARECar website. The content of the website, pertains to B2lcare.com, is the property of Back2life rehab care Pvt. Ltd ("Back2life rehab care", "B2LCARE.COM", the "Company", "we" or "us"), having its registered office at 45B Anath nath deb lane Kolkata:700037 Paikpara

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COLLECTION OF CONSULTATION FEES

You understand that B2LCARE.COM provides various services with respect to the System. While some of these services are provided for free, there are certain services for which costs will be incurred by you, if you decide to avail such services ("paid services"). In that case, B2LCARE.COM will provide billing services on behalf of the doctor or health care professional. Should you wish to avail those paid services, you acknowledge that B2LCARE.COM will collect the payment for such paid services for and on behalf of the doctor or healthcare professional providing such clinical services.

 

REFUND & CANCELLATION POLICY

 

In case of cancellation or non-confirmation of the appointment by Contact Doctor due to any reasons, three options are available to the consumer:

  • He/She may ask for rescheduling the appointment with the specialist doctor.

  • He/She may claim a refund of the advance payment.

  • The advance payment may be added as credit in the account of the consumer and be adjusted in due course for future consultations.

  • In case the consumer misses or cancels the appointment, The money will be refunded within 48 hours .

  • In case the consumer's credit card/debit card/payment account has been accidentally overcharged, please notify Contact Doctor of the same at the earliest. In case of over-charging, the consumer has the following options: He may claim a refund of the outstanding amount. In such a scenario, Contact Doctor shall make all endeavors to refund the amount within 48 hours . The outstanding amount may also be credited to the account of the consumer so as to be adjusted in future consultations of himself or of any other person.

  • The refund shall be made by e-banking or by demand draft or by other such mode other than cash, depending upon the suitability of both, Contact Doctor and the consumer.

  • For claiming refund, the consumer should necessarily have the valid invoice of theinvestigations, so as to be able to get the refund.

  • Welcome to Back2life Rehab Care Privet Ltd website. The content of the website, pertains to B2lcare.com, is the property of Back2life rehab care Pvt. Ltd ("Back2life rehab care", "B2LCARE.COM", the "Company", "we" or "us"), having its registered office at 45B Anath nath deb lane Kolkata:700037 Paikpara

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  • REFUND & CANCELLATION POLICY

  • In case of cancellation or non-confirmation of the appointment by Contact Doctor due to any reasons, three options are available to the consumer:

  • He/She may ask for rescheduling the appointment with the specialist doctor.

  • He/She may claim a refund of the advance payment.

  • The advance payment may be added as credit in the account of the consumer and be adjusted in due course for future consultations.

  • In case the consumer misses or cancels the appointment, he shall not be entitled to any refund.

  • The refund shall be made by e-banking or by demand draft or by other such mode other than cash, depending upon the suitability of both, Contact Doctor and the consumer.

  • For claiming refund, the consumer should necessarily have the valid invoice of theinvestigations, so as to be able to get the refund.

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